Privacy policy

Privacy Policy

This Privacy Policy describes how Overland Garage Ltd. (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from overlandgarage.ca (the “Site”).

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means any information that can uniquely identify an individual.

Device information

Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately and to perform analytics to improve our Site.
Source of collection: collected automatically using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor, Shopify.

Order information

Examples of Personal Information collected: name, billing address, shipping address, payment information (processed securely by our payment service providers), email address, and phone number.
Purpose of collection: to fulfill orders, process payments, arrange shipping, provide invoices and confirmations, communicate with you, screen for fraud, and (in line with your preferences) provide marketing.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor, Shopify.

Customer support information

Purpose of collection: to provide customer support.
Source of collection: collected from you.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

We use Shopify to power our online store. Learn more about how Shopify uses your Personal Information: https://www.shopify.com/legal/privacy
We may share your information to comply with applicable laws, respond to lawful requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to understand how customers use the Site: https://policies.google.com/privacy?hl=en
You can opt out: https://tools.google.com/dlpage/gaoptout

Learn more at the Network Advertising Initiative:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted ads at:

You can also visit: http://optout.aboutads.info/

Using Personal Information

We use your Personal Information to offer products for sale, process payments, ship and fulfill orders, and keep you informed about new products, services, and offers.

Your Rights (Canada)

If you are a resident of Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to:

Access the Personal Information we hold about you
Request corrections to inaccurate information
Withdraw consent to our use of your information (subject to legal or contractual restrictions)
Ask how your information has been used or shared

To exercise these rights, please contact us using the information below.

European Residents

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR).

Lawful basis

We process your information to fulfill contracts with you, pursue legitimate business interests, or with your consent.

Retention

We retain order information unless you ask us to delete it.

Automatic decision-making

We do not engage in fully automated decision-making that has a legal or significant effect on you. Shopify may use limited automation to prevent fraud, including:

Temporary IP denylist for repeated failed transactions
Temporary credit card denylist linked to denied IPs

Cookies

We use cookies to improve your browsing experience and provide our services. Cookies may be functional, performance, advertising, or social media related.

Cookies Necessary for Store Functioning

_ab, _secure_session_id, cart, cart_sig, cart_ts, checkout_token, secret, secure_customer_sig, storefront_digest, _shopify_u

Reporting and Analytics

_tracking_consent, _landing_page, _orig_referrer, _s, _shopify_fs, _shopify_s, _shopify_sa_p, _shopify_sa_t, _shopify_y, _y

Cookies may be session or persistent and can remain for 30 minutes to two years.

You can control cookies through your browser settings. Blocking cookies may affect Site functionality. Learn more at: www.allaboutcookies.org.

Do Not Track

We do not alter our data practices in response to “Do Not Track” browser signals due to lack of consistent industry standards.

Changes

We may update this Privacy Policy to reflect changes to our practices or for legal or regulatory reasons.

Contact

For more information about our privacy practices, to ask questions, or make a complaint, contact us at:

Overland Garage Ltd.
Email: info@overlandgarage.ca
Burnaby, British Columbia, Canada